Transformation without the Chaos
Enhance your organisational effectiveness with clear strategies and expert support.Our Core Services
Because no two businesses are the same, the combination of tools and approach is unique to each client.Below you can see the depth and breadth of what we bring to the table.
Most organisations start out with a clear vision and core purpose. Yet, overtime, that clarity often disappears into the rearview mirror. Eventually, work is reduced to 'just what we do' — and that ripples out throughout your workforce; eroding engagement, quality, innovation, and driving burnout. Our 'Purpose Intensive' process offers a structured yet heart-based approach to rekindling the passion and purpose of your organisation which, in turn, cascades throughout your organisation.
Our Approach
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Purpose Intensive: A bespoke, six-month dialogue-based process, collaboratively led by the Chair and CEO, alongside Boards and C-Suite. This intensive engagement is designed to reveal the overarching pattern of your organisation and rediscover, reimagine, and revitalise 'why you do what you do' and 'for whom'.
Key Questions Explored:
- Why do you exist? What is the ‘Source’ of your organisation?
- What is the overarching pattern of your organisation, and is it evolving?
- What customer needs are you satisfying, and what value are you creating?
- What is emerging on the horizon, and how can you prepare for a spectrum of likely and unlikely futures?
Real-World Outcomes
- Enhanced Organisational Alignment: Achieve a deep alignment within your leadership on the core purpose and strategic direction, ensuring every decision supports the overarching vision.
- Clarity and Commitment: Foster a strong sense of identity and commitment across your organisation, driving performance and engagement.
- Future-Readiness: Equip your organisation to anticipate and adapt to future challenges and opportunities, ensuring sustainability and relevance in a rapidly changing world.
Don’t let your organisation drift without direction.
Contact us today to define the heart and horizon of your business and watch as your organisation transforms from the inside out.
Every organisation operates within an ecosystem of relationships and market dynamics. Failing to accurately read your environment risks being blindsided. Survival requires adapting to market shifts in time, and thriving is best achieved by actively shaping your environment to your advantage.
OUR APPROACH
- Our Patterns of Strategy Facilitation — a set of four half-day workshops designed using the systemic approach to strategic management developed by Patrick Hoverstadt and Lucy Loh.
Online or in person, these sessions equip you with the tools to:
- Decode Strategic Fit: Discover how aligning with stakeholders shapes your strategic direction, enhancing your influence and control over business outcomes.
- Explore Systemic Interactions: Examine the nature of your relationships within the market ecosystem, including competitors and other key players.
- Design Strategic Maneuvers: Craft alternative strategic maneuvers that shift these relationships to your advantage, leveraging the design of fit, use of time, and power dynamics.
REAL-WORLD OUTCOMES
By the end of the workshops, you will have a clear understanding of:
- Your Unique Delivery: How your organisation can uniquely fulfil its purpose and meet customer needs.
- Strategic Dimensions: Mastery over your strategic dimensions—fit, timing, and power—to craft a proactive rather than reactive strategy.
- Desired Positioning: What position you currently occupy, where you aim to be, and the strategic plays required to get there.
Secure your place in our next Patterns of Strategy workshops and equip your leadership with the tools and know-how to anticipate, shape, and capitalise on emerging opportunities.
Organisations exist to solve problems, but there's a catch. Every time you add a new system or process to solve a problem, organisational complexity increases and over time, managing the complexity consumes more and more of your resources. Over-simplifying is restrictive and over-complexifying is disastrous. What you should be aiming for is optimal complexity.
OUR APPROACH
Service Overview: This two-month investigative review evaluates and refines your organisational structure, ensuring it is fit for purpose and effectively aligned with your strategic needs.
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Functional Adequacy Assessment: Analyse each function's alignment with strategic objectives to ensure they are necessary, optimally designed, and maximise value creation.
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Horizontal Relationship Mapping: Examine how functions interact across the organisation to enhance collaboration and communication.
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Vertical Complexity Analysis: Determine the required levels of work, from operational tasks to strategic decision-making, ensuring your structure matches the complexity of these tasks.
REAL-WORLD OUTCOMES
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Strategic Alignment: Achieve a structure where every function directly supports your strategic goals.
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Enhanced Efficiency: Streamline inter-function relationships to reduce friction and increase operational efficiency.
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Adaptation to Complexity: Equip your organization to adapt dynamically to environmental changes with a well-suited structure.
Contact us to start your "Themes-of-Work Structure Review" to close your complexity/capability gap.
You're not alone. Unclear and inefficient systems-of-work are all too often accepted as part of running a business. However, it doesn't need to be this way. Creating clarity and accountability within and between functions is easier than you might think.
Bottlenecks in the flow of information, materials, and finances within your organisation are costly, both for your bottom line and your people. They leave you struggling to meet internal expectations, market demands, and are a major psychosocial risk.
OUR APPROACH
Our 'Review of Systems-of-Work and Ways-of-Working' service conducts a two-month intensive review, featuring:
- Systems Analysis: A rigorous examination of your workflows to pinpoint bottlenecks and provide streamlined solutions.
- Role Clarity and Documentation: Clear guidance in the documentation, description, and understanding roles.
- Sustainable Practices Review: Ensuring that your operational standards are not only effective today but also sustainable into the future.
REAL-WORLD OUTCOMES
By partnering with us, you will see a transformation that includes:
- Increased Efficiency: Processes will be streamlined, making your organisation leaner and more competitive.
- Enhanced Clarity and Accountability: Clear roles and responsibilities will improve governance and operational oversight.
- Future-Ready Operations: Reliable, replicable, and sustainable work practices and performance standards.
Don't let operational inefficiencies hold you back. Contact us today to begin the journey toward operational excellence.
Empower your team, streamline your processes, and prepare your organisation to lead in its field.
As organisations grow, their challenges become increasingly complex.
It is imperative that your leadership's capability to think and operate grows accordingly.
Without this capability alignment, organisations risk stagnation or failure in achieving their objectives.
Our Approach
Capability Assessment: To address these challenges, we offer a comprehensive Capability Assessment service. This assessment measures and enhances the skills of individuals and teams, ensuring they align with your organisational needs. This service includes:
- Life Styles Inventory (LSI): Analyses individual thinking and behavioral styles to promote self-awareness and personal growth.
- Leadership Circle Profile (LCP): Maps leadership competencies and development areas, fostering leadership effectiveness.
- Leadership Maturity Framework (LMF): Assesses potential for leadership growth and prepares leaders for future challenges.
- Career Path Appreciation (CPA): Evaluates individual career trajectories and readiness for advancement.
- Team Management Profile (TMP): Strengthens team dynamics and enhances collaborative efforts.
Team Development: This program involves eight tailored units, each featuring a team workshop coupled with individual coaching sessions. These are designed to strengthen both group cohesion and individual skills, ensuring your leadership teams at every level are prepared to drive success.
Social Process Skills Empower your teams with advanced Social Process Skills across three progressive levels:
- Level 1: Establish a foundation of trust and interpersonal skills, promoting personal accountability and collaborative decision-making.
- Level 2: Integrate practices of meditation and mindfulness, master the negotiation of role boundaries, and foster positive workplace behaviors.
- Level 3: Advance leadership skills in managing performance, navigating organisational politics, and optimizing governance.
Real World Outcomes
The integration of our Capability Assessment and Team Development programs delivers significant benefits:
- Enhanced Team Performance: Through targeted workshops and coaching, teams achieve greater synergy and increased productivity.
- Leadership Excellence: Leaders are equipped with the insights and tools needed to effectively guide their teams and influence broader organisational strategies.
- Strategic Alignment: Each member’s development is aligned with the organisation’s strategic goals, fostering a unified approach to challenges and opportunities.
Contact us today to explore how our Capability Assessment and Team Development programs can transform your organisational capabilities.
As your organisation evolves, so must its culture. The right culture not only enhances performance but also aligns behaviors with strategic objectives. Without this cultural alignment, organisations risk drifting from the mission and employee disengagement.
Our Approach
Culture Audit: We offer a thorough Culture Audit that delves into the foundational aspects of your organisational culture at the enterprise, business unit, or departmental level. This two-month investigative process focuses on:
- Behavioural Norms: Identifying and assessing the behaviors that define your workplace.
- Politics and Power Dynamics: Understanding how power is used and politics are navigated within your organisation.
- Cultural Symbols: Evaluating the stories and symbols that embody your organisation's values and purpose.
- Alignment and Commitment: Examining the presence of common direction, alignment in processes, and commitment to sustainability and goals.
Mediation/Conflict Resolution: This bespoke service assists executives and senior leaders in addressing and resolving relationship ruptures that affect team or business performance. Our facilitation focuses on:
- Ownership: Acknowledging individual contributions to conflicts.
- Understanding: Actively listening and reflecting on differing perspectives.
- Repair: Addressing and mending relationship strains.
- New Norms: Establishing and embedding new behavioral agreements into organisational processes.
Real World Outcomes
Integrating our Culture Audit and Mediation services delivers substantial benefits:
- Enhanced Organisational Culture: Cultivate a culture that is not only resilient but also reflective of your core values and strategic vision.
- Improved Leadership Dynamics: Leaders are equipped with the skills to manage and utilise power effectively, fostering a positive organisational climate.
- Strategic Cohesion: Align behaviors, rituals, and leadership practices with your organization’s long-term goals, enhancing overall performance and satisfaction.
Contact us today to begin a comprehensive Culture Audit and benefit from our expert Mediation services.
Create a thriving workplace where every team member is aligned, engaged, and empowered.
Is your governance robust enough to withstand both predictable and unexpected business challenges? High-profile corporate failures have shown that even the strongest entities can falter without adaptive governance structures. Are your systems prepared to manage evolving risks and regulations?
Our Approach
Governance Review: Our bespoke Governance Review service is assists Boards and C-suite leaders in conducting a comprehensive analysis of your organisation's governance mechanisms. This evaluation focuses on several pivotal areas:
- Purpose and Performance Alignment: Does your organisation's conduct reflect its stated purpose? We scrutinise how well your objectives align with your operational actions.
- Decision-Making and Risk Management: We examine the robustness and ethical grounding of your decision-making and risk management practices.
- Cognitive Diversity: Is there sufficient diversity of thought among those in critical decision-making roles? We assess your team's diversity to improve decision-making.
- Performance Metrics: Are you measuring what truly matters? Our review refines your performance metrics to ensure they capture both qualitative and quantitative aspects of your strategic goals.
Informed by the lessons learned from widespread corporate collapses and scandals, our review emphasises that effective governance extends beyond mere compliance. It demands a keen focus on the culture, ethics, and responsibility.
Real World Outcomes
Engaging in our Governance Review will deliver:
- Strengthened Governance Frameworks: Craft governance structures that are not only compliant but also flexible enough to adapt to new challenges.
- Enhanced Ethical Decision-Making: Cultivate a decision-making environment that prioritises ethics, reducing the likelihood of governance failures.
- Alignment of Strategy and Culture: Ensure your governance practices are congruent with the cultural dynamics of your organisation, syncing ethical leadership with strategic objectives.
Contact us today to drive ethical alignment and commitment throughout your organisation.
How We Work With You
We don't prescribe; we partner.
We seek to understand your unique context.
We study the interactions between the parts and the whole.
- We co-design, co-deliver, assess the impact, iterate, and evolve the process.
- We help you walk your talk
- We are with you for the whole journey.
— GM, PharmaceuticalsHighlighted Text "This isn't just about how you turn up at work, take a mask off and put another one on when you go home. It's much more than just about the business too. It's about personal growth and how that contributes to the whole.
For me, it was an experience that was far greater than just a work benefit."