Solve Organisational Problems

at a Deeper Level

and Do the Work that Matters

Do any of these sound familiar?

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"We keep going around in circles, having the same conversations and seeing the same patterns of failure."

"Our leaders are stuck reacting to day-to-day issues and not working at the right level to execute on strategy."

"We need an environment where breakthrough innovation happens."

If your answer is 'Yes', it's a sign that something is out of sync in your organisation.

But what is out of sync, exactly?

It's Never Just One Thing!

This is your Sphere of Influence

To survive, you need to ensure nothing within your sphere weakens the whole system.
To thrive, you need to ensure everything within your sphere strengthens the whole system.

It sounds like a lot, doesn't it? And it will be if you try and address issues at a surface level or in isolation.

However, if you can identify the right leverage points throughout the sphere, unlocking the full potential of your organisation becomes a lot faster, easier, and enduring.

Suddenly, small shifts produce big changes.

That's when transformation cascades throughout your organisation.

We bring the tools and expertise to identify those leverage points and empower you to get your business humming again.

...or as one client put it

"The business needed to change gears. Drop the baggage. Find the freedom to move. Build breathing space. Build the platform to shift performance. Create the mindset of a high-performing team to survive the economic conditions, because it's national and international on multiple fronts.

C4AT brought the experience and the tools to see things from a different angle and unpack the problem."

— COO, Primary Metals Industry

The Process

Initial Conversation: We begin with a candid discussion to understand your context and your challenges.

Draft Proposal: We provide you with a roadmap based on our initial discussion. Together, with you, we fine-tune next steps.

Deep-Dive Discovery: Using technical analysis and sense-making sessions with relevant teams, we hone in on the key leverage points.

Program Delivery: We work with you to implement transformation activities focused on key leverage points.

Refine & Evolve: We refine our approach through a cyclical process, strengthening your team's capability to take on complex challenges and deliver strategic outcomes.

SOUNDS GOOD. LET'S DO THIS! ▶

Core Services for Organisations

Because no two businesses are the same, the combination of tools and activities is unique to each client.
Below you can see the depth and breadth of what we bring to the table.

Dialogue-based process, led by Chair and CEO together, with Board and C-Suite

Clarify Why Your Organisation Exists: Define the core purpose to align strategic actions and decisions.
Discover Your Organisation’s Source: Identify and leverage unique strengths and capabilities that differentiate your organisation in the market.
See Organisational Patterns: Recognise and adapt to evolving internal dynamics to maintain effectiveness and responsiveness.
Create Value: Determine the unique value your organisation delivers to stakeholders and customers, boosting relevance and competitive positioning.
Prepare for the Future: Identify future trends and industry shifts to proactively prepare for opportunities and challenges for long-term sustainability and growth.

Align with Organisational Purpose: Ensure strategic decisions directly supports your organisation's core purpose.
Enhance Stakeholder Relationships: Tailor your strategies to meet stakeholder needs and expectations more effectively.
Define Strategic Positioning: Clearly identify your current market position and target where you want to be.
Understand Strategic Dynamics: Deepen your understanding of the forces shaping your strategic direction and market standing.
Optimise Resource Use: Allocate resources to balance efficiency and resilience.

Align Structure with Strategy: Ensure your organisational structure directly supports and drives your strategic objectives.
Evaluate Necessary Functions: Ensure your organisation has the essential functions needed to implement your strategy and achieve your goals.
Optimise Inter-Function Relations: Improve how different departments interact, ensuring they work together effectively.
Assess Task Complexity: Determine if the complexity of tasks across your organisation matches the demands of your strategic ambitions.
Enhance Structural Flexibility: Make your organisation more agile and better prepared to adapt to rapid changes and future challenges.

Map Workflows and Processes: Analyse the flow of information, materials, and funding to understand how work moves within and between functions.
Evaluate System Documentation: Assess how well your systems and processes are documented, understood, and communicated across the organisation.
Clarify Role Design: Examine how roles are designed to support your operational needs, focusing on the practical and strategic contributions of each role.
Review Role Accountability and Authority: Ensure that roles have clear accountabilities and the authority needed to execute their responsibilities effectively.
Assess Work Reliability: Determine the reliability, replicability, and sustainability of your work practices and performance standards.

Comprehensive Capability Assessments: Utilise robust assessment tools such as LSI, LCP, LMF, CPA, and TMP to gauge individual and team competencies and capabilities, enhancing understanding of strengths and areas for improvement.
Targeted Team Development: Conduct intensive development for executive and GM-level teams through a combination of team workshops and individual coaching, aimed at boosting group cohesion and individual performance.
Enhance Social Process Skills:
- Skill Set 1: Build trust and deepen relationships, improve interpersonal skills, foster personal responsibility, and enhance collaborative decision-making.
- Skill Set 2: Develop meditation and mindfulness practices, encourage constructive behaviors, understand the complexity of work and structure, and negotiate role boundaries effectively.
- Skill Set 3: Promote vertical development, lead performance effectively, navigate organisational politics and power, and refine governance practices.

Conduct Culture Audit: Assess behavioral norms, power dynamics, and cultural symbols to ensure alignment with organisational values.
Align Efforts with Purpose: Focus transformation efforts on reinforcing the organisation’s core purpose and strategic goals.
Resolve Conflicts Effectively: Facilitate ownership and mutual understanding in conflicts, setting new behavioral standards for sustained improvement.
Enhance Decision-Making: Integrate emotional and social intelligence to address power dynamics and politics within leadership teams.
Develop Team Dynamics: Use individual coaching and team workshops to improve interpersonal relationships and team functionality.
Nurture New Norms: Embed new behavioral agreements into organisational processes to ensure lasting change.

Align Actions with Purpose: Evaluate if organizational activities and outcomes are aligned with the core purpose.
Enhance Decision Quality: Review decision-making processes, risk management, and stakeholder communication for optimal performance.
Promote Cognitive Diversity: Ensure diverse perspectives in decision-making roles to enhance creativity and reduce blind spots.
Evaluate Performance Metrics: Assess if performance measurements effectively capture both the quality and quantity of outcomes.

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Solve Organisational Problemsat a Deeper Leveland Do the Work that Matters